Delivery / Shipping Policy
SHIPPING FOR UAE CUSTOMERS:
1- ANTONIO Grand Bottier LLC will NOT deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE”.
2- Upon receiving the order an acknowledgment will be sent to the customer with the provided email id.
3- Product distributions will be managed by the courier company, and will be delivered within 4 to 5 working days.
4- Product delivery status & updates will be notified through the provided email id.
5- We only deliver door to door, to the customer directly.
6- Customer acknowledgment is mandatory upon product delivery.
7- Product delivery cost within UAE will be show on shipping invoice.8- If a product should become unavailable after your order has been confirmed and paid for (for any circumstances), we will refund the price you paid for the product within 15 days following the date of payment.
SHIPPING FOR GCC CUSTOMERS:
1- For GCC countries orders,shipping is based on weight and distance.
2- For all GCC Countries orders,accounts will be charged for the price of the order and the cost of freight,prior to shipping.
3- All customs charges or any local charges in the customer destination (if any) will be paid by customer to the courier company at the time of delivery.
4- All orders outside UAE will be sent via EMPOST and may take up to 4-6 business days (or less) to be delivered.
5- Tracking information is available on all orders. All orders will usually be shipped via EMPOST.However, we do retain the right to use a backup courier, if necessary.